|Chad Frost, director of Business Excellence at EAPC Architects and Engineers, worked with employees at Retrax to create efficiencies in their production processes.
What could you do with a 50 percent productivity improvement? A new business division at EAPC Architects and Engineers offers EAPC clients another tool to improve their bottom line by removing waste and improving operational flow.
”Business Excellence is complimentary to the design and management EAPC does for our customers’ building and industrial projects in the sense that my focus is to look at the people and interactions within a building or process and to see how we can do better,” says Chad Frost, director of Business Excellence for EAPC Architects and Engineers.
There are four components to the division: operational excellence, business strategy and planning, quality management and tools, and assessment and audit.
Chief Operations Officer and Principal Architect Wayne Dietrich says it’s a new dimension to their design team and a natural evolution for this progressive company, which specializes in architecture, engineering, industrial, and wind energy design. Additionally, many of the skills and tools Frost brings to EAPC are being used to improve their internal processes.
Frost may collaborate with building designers and clients to pinpoint areas where a company’s process can be streamlined and the square footage reduced. Business Excellence is also a way for EAPC to add value for its clients after a design project is complete by offering continuous improvement services to customers’ actual operations inside the building.
“Company culture is a big aspect. I can draw all day and not break through that,” says Dietrich. “With these tools, we can help people accept planned changes and design a better, more effective and efficient floor plan to serve the majority.”
Frost has more than 20 years of experience managing production floors and working with management teams in companies including LM Wind Power and AGCO-GSI. He is a certified Internal Organization for Standardization (ISO) lead auditor as well, and will work with companies seeking this endorsement of a quality management system in their operations.
“Many manufacturers and service providers are finding their customers mandate an ISO certification and we can help these companies execute the implementation of these systems to meet their customers’ demands,” he said.